Terms & Conditions
General Terms and Conditions
These General Terms and Conditions (hereinafter "our GTC") exclusively govern the contractual relationship between Rawbet GmbH, Hersfelder Straße 21 - 23, 60487 Frankfurt am Main, Germany (hereinafter "Rawbet", "we" or "us") and users (hereinafter "players" or "you") who use the services offered by Rawbet via its website and/or mobile application (hereinafter "Rawbet services"). Our Terms and Conditions also apply to all content sent and uploaded by players through the Rawbet services.
1. Scope of services
1.1. Rawbet is a social gaming application. We enable console players to meet via the app and compete against certain stakes of money and other prizes in different game formats (e.g. duels, tournaments, leaderboards etc.) (hereinafter referred to as "Skill Games").
1.2. Rawbet-Services are not available in areas with legal regulations that restrict the provision of skill gaming services for money or prizes. In order to ensure compliance with these rules, Rawbet is entitled to require players to provide proof of their current place of residence or to impose technical access restrictions
1.3. Rawbet-Services are limited to a limited number of supported games. For more information on the games currently supported by the Rawbet services, please visit our website https://www.rawbetapp.com/. Rawbet is not obliged to maintain support for certain games and may decide to discontinue support for certain games at any time in its sole discretion.
1.4. Rawbet does not guarantee continuous availability of the Rawbet-Services. Timeouts may occur especially in case of technical problems or during maintenance. Planned maintenance work will usually be communicated to registered players in advance.
2. Registration for Rawbet-Services
2.1. To register for Rawbet-Services, you must be of legal age. Rawbet reserves the right to request a valid proof of age as part of the registration process or at any time during the contract period, e.g. through third party providers or requesting a copy of an official ID.
2.2. To use the Rawbet-Services you must first register a Rawbet account. The registration is done on our website and/or mobile application either via our Rawbet registration form (if available) or via your existing account with a Rawbet compatible streaming provider (e.g. Twitch). As part of the registration with a compatible streaming provider, simply enter your valid login data (hereinafter referred to as streaming-login) in the SignUp form on our website https://www.rawbetapp.com/ and/or within a Rawbet application. You also have the possibility to register first with a streaming provider using the registration form of a streaming provider embedded in a Rawbet-Service. In any case we will then automatically receive the information required for registration. In addition, we may request further information required for registration to create a Rawbet account.
2.3. By entering your streaming-login or the required information in our registration form and clicking the button at the bottom of the registration form you are making a binding offer to open a Rawbet account. Once your request is approved by us, you will receive an email confirming the creation of your Rawbet account. Upon receipt of this email a contractual relationship will be established between Rawbet and the player for the provision of the Rawbet-Services, which is governed by these terms and conditions. By entering or participating in a Skill-Game a contractual relationship according to § 762 BGB (German Civil Code) is further established directly between the participating players, in which Rawbet is not included as a party to the contract.
2.4. The login to your Rawbet account is done via the streaming-login or via the login data you selected during the registration of your Rawbet account. Setting up and operating multiple accounts for one person is prohibited. Rawbet accounts are not transferable.
2.5. The player is obliged to keep his access data secret and not to pass them on to third parties. The player is responsible for any damage caused by disclosure of his access data to third parties.
2.6. In order to ensure that Rawbet is able to fulfill its contractual and legal notification and information obligations to the player in a timely and complete manner, the player will inform Rawbet of any changes to his contact details without being asked and without delay. Most of these can be changed in the personal player account after login.
2.7. In order to ensure the integrity of the Rawbet-Services, Rawbet is entitled at any time to require effective proof of identity from the player and to suspend the player's further participation in Rawbet-Services until such proof of identity is provided.
3. Conditions for participation in Skill-Games
3.1. Rawbet offers a platform where players can meet and challenge each other through the Rawbet website or a Rawbet application within Skill-Games. In order to participate in such Skill-Games the players themselves must ensure that they have the necessary equipment (e.g. compatible game consoles and games) to participate in the respective games. For more information about the technical equipment currently supported by Rawbet-Services, which may change from time to time, please visit our website https://www.rawbetapp.com/.
3.2. Players must also have a working account with a streaming provider compatible with Rawbet services (as shown on our website) and must take all necessary steps to stream the games via the streaming account associated with their Rawbet account. Streaming of the game is a mandatory requirement for participation in Rawbet-Services.
3.3. It is the sole responsibility of each player to ensure that their hardware, software and Internet connections are up-to-date, stable and meet the necessary system requirements.
3.4. Rawbet has no control over the availability of the games and streaming services required to participate in Skill-Games and is not responsible for any disruption related to the games, the game play or the streaming services used when participating in the Rawbet-Services.
4. Participation in games
4.1. Participation in games takes place through the Rawbet application and (where available) through our website. Participation can take place in different ways. To participate in a Skill Game on the players own initiative, the player first selects a number of parameters, e.g. the game, the game platform and the desired stake. He then confirms by clicking on the correspondingly marked button that an opponent is to be sought and that he is interested in a duel or, depending on the selected parameters, in participating in a tournament or other Skill-Game. By selecting the button, the player bindingly declares that the Skill-Game is to take place with the selected parameters. The player will then be assigned one or more available opponent(s) based on Rawbet's matching algorithm, with whom the Skill-Game will be conducted. Alternatively the player can challenge a specific other player. In this case the player bindingly declares by selecting the button marked accordingly that he wants to invite or challenge another player and that the Skill-Game should take place with the selected parameters. A player can also participate in a Skill-Game by accepting the request of another player or by participating in a Skill-Game displayed to him. The relevant parameters for the Skill-Game result from the request or the displayed offer. By pressing the correspondingly marked button, the player makes a binding declaration that the Skill-Game is to take place with the offered parameters.
4.2. The amounts that can be wagered by players in Skill-Games are limited to the amounts available in the Rawbet app at the time of using the Rawbet-Services. The amounts available may be changed by Rawbet at any time at their sole discretion.
4.3. When participating in a Skill-Game, the amount wagered by players with a binding declaration of interest in participating in a Skill-Game is automatically deducted from both players' virtual Rawbet wallets and held in trust by Rawbet until the outcome of the game is determined.
4.4. Once the outcome of the match has been determined, both players will still have the opportunity for a fixed period of time to enter into a complaint process if they believe that the score did not come about in accordance with the contractual requirements (for the complaint process, see section 12 below). If no complaint is received, the amount wagered by both players will be credited to the winning player's account, reduced by the fees payable under clause 9 of our Terms and Conditions. In the event of a draw, the amount wagered by each Player will be credited to the Player's accounts, reduced by the fees applicable under section 9 of our Terms and Conditions.
4.5. With a binding declaration of interest in participating in a Skill-Game and the allocation of the opponent(s), the players are obliged to find themselves independently on the chosen game platform within the time period defined in the rules of conduct, to start the chosen game and to ensure that the game is streamed via the streaming channel linked to their own Rawbet account. All players are further obliged to play the Skill-Game until the end of the game according to the official rules of the chosen game and the Rawbet Rules of Conduct, which are linked on the Rawbet website and in the Rawbet application.
5. Rules of conduct
5.1. Players are obliged to abide by the rules of conduct set by Rawbet, which are linked on the Rawbet website and in the Rawbet application and may go beyond the following rules. The players must keep up to date with the current rules of conduct as they are subject to adjustments, e.g. to respond to player misconduct in the future.
5.2. Players are in particular prohibited:
5.2.1. provide incorrect, misleading, inaccurate or incomplete information to Rawbet in connection with their Rawbet account
5.2.2. open multiple Rawbet accounts;
5.2.3. within Skill-Games, not to abide by the rules applicable to the particular game or in any way to attempt to improperly influence the course of the game, especially by using mechanisms, software or other scripts that interfere with or may improperly influence the functioning of the game or the Rawbet-Services as intended by the Developer, for the benefit of the Player
5.2.4. allow other persons to perform Skill-Games instead of the registered player;
5.2.5. intentionally causing a disruption/failure to affect or prematurely terminate a game or stream;
5.2.6. to gain an advantage by unfair behaviour of any kind, for example, deceiving other players or abusing a bug, contrary to the rules applicable to the game in question, thus jeopardising fair competition;
5.2.7. engaging in any form of interaction with other members or other persons in such a way that an uninformed, uninitiated member is disadvantaged by this and thus has a reduced chance of fair play or winning;
5.2.8. violate any other obligations and/or rights of others arising under any law, these Terms and Conditions and the Rules of the Game;
5.2.9. take any action that may adversely affect the security and integrity of Rawbet-Services or other players' IT infrastructure;
5.2.10. interfere in any way improperly with the payment processes within the Rawbet-Services;
5.2.11. modify, adapt, sublicense, translate, commercially exploit, reverse engineer, decompile or disassemble any part of the Rawbet-Services;
5.2.12. remove any copyright, trademark or other proprietary notices contained in or displayed on the Rawbet services or content used within the Rawbet-Services;5.2.13. to "frame" or "mirror" any part of the Rawbet-Services or link to any part of the Rawbet-Services without our prior written permission, except through the URL https://rawbetapp.com or the URLs we have provided to you for such purposes;
5.2.14. use manual or automatic scripts or procedures to retrieve, index, "data mine" or in any way reproduce or circumvent the navigational structure or presentation of the Rawbet-Services.
5.3. Rawbet-Services are offered based on the idea of fair play and basically the same conditions of participation for all players. Players are obliged to adhere to this principle.
5.4. When using the Rawbet-Services, players may be able to contact and communicate with each other, e.g. if they want to challenge each other for a game. They are prohibited from exchanging content that
5.4.1. contain advertising;
5.4.2. are defamatory, degrading, libellous, terrorist, discriminatory or pornographic in nature;
5.4.3. violate the rights of other players or third parties or constitute a criminal offence;
5.4.4. contain viruses, computer programs or other malware that interfere with the functioning of other IT systems;
5.4.5. serve the purpose of collecting, storing or using personal data of users without the respective express consent, in particular for business purposes;serve the purpose of poaching players from our services and transferring them to competing providers.
6. Sanctions in case of misconduct
6.1. In the event of a breach of these terms and conditions and in particular the rules of conduct set out in section 5, Rawbet is entitled, depending on the severity of the breach and the player's previous behaviour, to temporarily block a player's Rawbet-Account and Rawbet-Wallet or to permanently terminate the user contract without notice and block the player from future registrations if further adherence to the user contract does not appear reasonable, taking into account the interests of the other players.
6.2. Before blocking or terminating the Rawbet-Account, the player will usually be given the opportunity to comment on the allegations, unless immediate action is deemed necessary by way of exception to prevent further legal violations, to avert immediate danger or in the interest of the other players.
6.3. If an infringement that could affect the game in any way, be it through offensive comments to another player, is discovered during the course of a skill game, Rawbet has the right to cancel any started Skill-Games completely or for the offending player and to evaluate them at the offending player's expense.
6.4. If it is subsequently established that a player has influenced the outcome of a Skill Game in violation of these Terms and Conditions, Rawbet has the right to retroactively evaluate such Skill-Games at the expense of the offending player and deduct any winnings paid out to the offending player from the player's Rawbet-Wallet to be credited to the winning player. The right to assert a further claim for damages and the reclaim of winnings which exceed the current credit balance of the player in his Rawbet-Wallet is reserved.
6.5. Rawbet is entitled to delete any content and statements that are in breach of the contract.
6.6. The player indemnifies Rawbet from any claims of third parties, if such claims are made against Rawbet due to the player's behaviour contrary to the terms of the agreement. In such cases, the Player is obliged to fully indemnify Rawbet from third party claims and reimburse all costs of an appropriate legal defense.
7. Occurrence of problems
7.1. Rawbet is not liable for lost or potential winnings, including in the event of prematurely terminated games or tournaments or misconduct by other players.
7.2. If a Skill-Game is abandoned before the end of the Skill-Game or if the Skill-Game cannot be scored for any other reason due to a technical fault attributable to Rawbet, both players will be refunded their stakes without deduction of any fees that may be incurred.
7.3. If a player does not participate in a Skill-Game or does not ensure traceability of the game result through a stream in accordance with these Terms and Conditions or if a Skill-Game or the stream of a Skill-Game is aborted (hereinafter "Skill-Game Unavailability") and this can be attributed to a misconduct or technical error on the part of one of the participating players, the skill game will be evaluated for the other player and the winnings will be paid out accordingly.
7.4. In the event of a Skill-Game not being valid, which cannot be clearly attributed to an error on the part of Rawbet or to misconduct or technical error on the part of any of the players, all players will be paid the stakes as in the case of a tie. The same applies if a Skill-Game is abandoned because the participating players are not identical to the players selected for that Skill-Game.
8.1. In order to process bets and winnings, each player will be given a virtual money account ("Rawbet-Wallet") when a Rawbet-Account is opened. The account currency is EURO. Rawbet reserves the right to include other currencies in the future and there is no entitlement to offer or retain a particular currency. The currently available options for depositing amounts into the Rawbet-Wallet are shown on our website and/or in the Rawbet application. Rawbet has the right to credit the Rawbet-Wallet only after the deposit amount is irrevocably credited to Rawbet's deposit account. Deposits by bank transfer (where permitted) must be made stating the purpose of the payment as stated by Rawbet. Only after crediting the Rawbet-Wallet can the player participate in Skill-Games.
8.2. Rawbet reserves the right to set minimum and/or maximum amounts for deposits on the Rawbet-Wallet. Rawbet further reserves the right to set maximum amounts for the total amounts credited to the Rawbet-Wallet, if these are exceeded Rawbet can make a payout of excess amounts to the player and block the Rawbet-Account until this payout is made. For the payout modalities the regulations according to clause 8.5 apply accordingly. These minimum and maximum amounts can also be set individually for individual players if Rawbet considers this necessary, e.g. due to the player's playing behaviour.
8.3. Rawbet reserves the right to charge deposit fees for deposits to the Rawbet-Wallet according to the fee schedule published on our website and/or in the Rawbet application.
8.4. Costs incurred by Rawbet due to payment reclaims (e.g. bank transfer returns, credit card returns) or increased bank charges for transfers from or to foreign countries (e.g. when withdrawing winnings or account balances) are to be borne by the player and may be debited to the Rawbet-Wallet or the amount to be withdrawn.
8.5. Rawbet is not a banking institution and any money paid into the Rawbet-Wallet is not insured and/or does not bear interest. The Player is responsible for ensuring that all deposits come from a payment source for which the Player is the registered Account Holder. If deposits are made in a currency other than EURO, any conversion fees and bank charges will be borne by the Player.
8.6. Players are entitled to withdraw their balance or any part of it at any time, as long as the amount to be withdrawn is at least the minimum withdrawal amount according to the fee schedule published on our website and/or in the Rawbet application. The above minimum withdrawal amount does not apply to withdrawals due to a Rawbet-Account closure. The requested withdrawal amount will be handled by Rawbet. Rawbet is entitled to pay part or all of a requested withdrawal using the same payment method and in the same currency in which the respective deposits were made. If this is not possible, Rawbet will ask the player to provide an alternative payment account and, if necessary, proof of identity within a reasonable time. If a player fails to provide a valid payment account and, if applicable, additional proof of identity within the reasonable time limit set, the withdrawal request will be deemed withdrawn.
8.7. All fees incurred for the transfer of the amount withdrawn by the player will be borne by the player and deducted from the withdrawal. Withdrawals will be processed within 10 business days of receipt of the withdrawal request. Special credits deposited by Rawbet as part of marketing campaigns for use as a starting fee only are not eligible for withdrawal. 8.8. Rawbet is entitled to charge a withdrawal fee for each withdrawal and payout according to the fee schedule published on our website and/or in the Rawbet application.8.9. To prevent money laundering and other misconduct, Rawbet is entitled to withhold funds until a player provides proof of identity. 8.10. Rawbet is further entitled to block all or part of the funds on a player's Rawbet-Wallet if there are ongoing legal proceedings (see section 12) pending regarding the outcome of individual skill games.
9. Fee’s for participation in Skill-Games
9.1. Setting up and maintaining a Rawbet-Account is free of charge.
9.2. Players must pay a participation fee for participation in Skill-Games. The current valid participation fee is published on our website https://www.rawbetapp.com/ and in the Rawbet app and we will inform the player before binding declaration of interest in participating in a Skill-Game.
9.3. The participation fee is generally due as soon as a player has bindingly declared his interest in participating in a Skill-Game by clicking the corresponding button.
9.4. The obligation to pay the fee does not apply if no suitable opponent can be assigned to the player or if the player cancels the process before an opponent is assigned.
9.5. Rawbet is entitled to charge a cancellation fee for prematurely cancelled assignment processes according to the fee catalog published on our website and/or in the Rawbet application.
10. Contract period, revocation, termination, inactive accounts
10.1. The contract for setting up and using a Rawbet-Account in accordance with these terms and conditions ("contract of use") is generally concluded for an unlimited period.
10.2. Information on the right of revocation can be found here [link to revocation policy].
10.3. Both the player and Rawbet have the right to terminate the contract of use at any time without giving any reason by giving two weeks notice.
10.4. The right to extraordinary termination for good cause remains unaffected. On the part of Rawbet, good cause is to be assumed in particular if a player violates the rules in section 5.1.2-5.1.9.
10.5. If a player does not log into his Rawbet-Account for an uninterrupted period of 365 days, the account will be considered "inactive" after 365 days, which the player will be notified of via the deposited communication media. Inactive accounts can be terminated by Rawbet at any time without notice, but no earlier than two weeks after notification of the inactivity of the account to the player.
10.6. In the event of termination, the funds contained in a player's Rawbet-Wallet will be paid out to the player. Rawbet has the right to pay the payout in part or in full using the same payment method and in the same currency as the respective deposits were made. If this is not possible, Rawbet will ask the player to provide an alternative payment account and, if necessary, proof of identity within a reasonable period of time. If a player fails to provide a valid payment account and, if applicable, additional proof of identity within the reasonable time limit set, a monthly account maintenance fee according to the fee schedule published on our website and/or in the Rawbet application will be charged starting the day after the end of the set time limit.
10.7. Rawbet is entitled to charge a withdrawal fee according to the fees published on our website and/or in the Rawbet application.
10.8. All fees incurred for the transfer of the amount to be withdrawn will be borne by the Player and deducted from the withdrawal. Withdrawals will be processed within 10 business days from the effective date of the cancellation. Special credits deposited by Rawbet as part of marketing campaigns for the sole purpose of using them as a starting fee are not eligible for withdrawal. 10.9. To prevent money laundering and other misconduct, Rawbet is entitled to withhold funds until a player provides proof of identity.
11. Limitation of liability
11.1. Rawbet's liability for damages shall be governed by the following provisions.
11.2.Unless otherwise specified below, Rawbet is only liable for its own behaviour or the behaviour of representatives and vicarious agents in cases of gross negligence or intent.
11.3. Rawbet is also liable for damages resulting from injury to life, body or health if these were caused by its own simple negligent behaviour or simple negligent behaviour of a representative or vicarious agent. The same applies if an essential contractual obligation, i.e. an obligation whose fulfilment is essential for the proper execution of the contract and on whose compliance the contractual partner regularly relies and may rely, has been breached.
11.4.Any liability of Rawbet under the Product Liability Act as well as any existing statutory warranty for defects shall remain unaffected by the above clauses.
12. Dispute settlement procedure
12.1.In the event that something goes wrong during the game or in case of other complaints, players have the opportunity to participate in a dispute resolution procedure.
12.2. If, during a game, Players discover that something is not in accordance with these Terms and Conditions and/or the Rawbet Rules of Conduct, they have the opportunity to make a complaint during the game. In this case the game will be suspended and frozen and players will have the opportunity to resolve the complaint directly through a chat with our support team.
12.3. After completion of a Skill-Game, players have the opportunity to object to the scoring of a game within the time period displayed in the Rawbet-Services ("Complaint Period"). In this case, the amount of money wagered will be frozen and players will have the opportunity to resolve the complaint directly via a chat with our support.12.4. If the error or breach can be located and attributed, the game will be scored and winnings paid out in accordance with these Terms and Conditions. If the facts of the case cannot be clarified, the provision in section 7.4 shall apply. 12.5. After expiry of the period for appeal, the evaluation will be carried out according to the result determined and the winnings will be paid out. After payment of the winnings, there is basically no right of appeal against the scoring.
13. Grant of rights
13.1. By participating in Skill-Games, the Player grants Rawbet permission to reproduce, publish and publicly display the stream of the Skill-Game and all information disclosed therein (communication, player names, if applicable, images of the players etc.) as well as content, the game results and stakes and other content provided by the Player as part of the Rawbet-Services (e.g. logos) (hereinafter referred to as "User Content") within the Rawbet-Services (including the right to make it publicly available for retrieval at any time). This also includes the right to use the User Content for advertising purposes within the Rawbet-Services.
13.2. The player guarantees that he/she has the necessary rights for all user content that he/she brings in.
13.3. The player waives the right to be named as the author in connection with the use of any copyrighted user content.
14. Severability clause, choice of law
14.1.If individual provisions of this contract are or become partially or completely invalid, the validity of the remaining contract shall remain unaffected. Such provisions shall be replaced by the remaining provisions, if possible by supplementary interpretation of the contract or otherwise by the parties by mutual agreement by such provisions which, taking into account the interests and the common need for regulation, are most likely to achieve the purpose of the contract in a legally effective form.
14.2. The contract is subject to the law of the Federal Republic of Germany. This choice of law does not affect those provisions which may not be deviated from by agreement under the law of the country in which the player has his habitual residence.
15. Supplementary consumer infromation
15.1. We support English and German as contract languages. The text of the contract will not be stored by us after the conclusion of the contract and is not accessible to the player.
15.2. Rawbet is neither legally obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board according to the CDBG.
Status date: 21.July 2020
Name and address of the controller
The controller within the meaning of the General Data Protection Regulation (GDPR) and other national data protection laws of the member states as well as other data protection provisions is:
Hersfelder Straße 21-23
60487 Frankfurt am Main
Tel.: 069-780 780
-following: "Rawbet", "we", "us"-
A General information on data processing
1. Functioning of the platform
Rawbet is a social gaming platform. We enable console players to meet through the app and compete against pre-determined stakes for money and other prizes in different game formats (e.g. duels, tournaments, leaderboards etc.) (hereinafter referred to as "Skill Games"). The respective user must be registered with a compatible streaming provider and have an active account there. If desired, the respective opponents can be assigned to the player using an algorithm based on the player's previous game results and the skill level calculated from these results. Players can also search and invite each other to games and view the results of players from their friends list.
2. Recipients of personal data / transfer personal data to a third country
Only those persons who need access to your personal data in order to fulfil our contractual and legal obligations and to protect our legitimate interests are granted access.
Under these conditions, recipients of your personal data are:
· Public bodies and institutions based in the EU in case of a legal or official obligation.
· Contract processor:
In order to fulfil our contractual obligations, we work together with other companies, so-called Processors. These are each named in the following data protection information. In this context, personal data will only be passed on to the service companies mentioned above for the purpose of processing personal data by this service provider on our behalf and on the basis of our instructions (so-called "data processing"), insofar as this is necessary to provide our services and to safeguard our legitimate interests. The processors are subject to contractual obligations to implement appropriate technical and organisational measures to protect your personal data and process your personal data exclusively in accordance with our instructions.
· Transfer of personal data to a third country:
The personal data that Rawbet processes about you may be transferred and processed to recipients located inside or outside the European Economic Area who do not ensure an adequate level of data protection. The third countries that provide an adequate level of data protection from a European data protection law perspective are Andorra, Argentina, Canada, Switzerland, Faroe Islands, Guernsey, Israel, Isle of Man, Jersey, New Zealand, Eastern Republic of Uruguay and Japan. If your personal data is transferred to countries that do not offer an adequate level of data protection from the point of view of EU law, Rawbet bases the respective transfer on appropriate guarantees, such as the standard data protection clauses adopted by the European Commission (Art. 46 para. 2 lit. c) DPA) or provides for other measures to guarantee a level of data protection comparable to that in Europe (Art. 46 DPA). We will gladly provide you with a copy of the corresponding warranty on request.
3. Data erasure and storage durationThe personal/personally identifiable data of the person concerned will be deleted as soon as the purpose of the storage no longer applies. Furthermore, data may be stored if this has been provided for by the European or national legislator in EU regulations, laws or other regulations to which our company is subject. The data is also deleted when a storage period prescribed by the aforementioned standards expires.
B Provision of the website and creation of log files
1. IP address und log files
Any time that ourweb pages or app (hereinafter collectively referred to as "Rawbet-Services") are accessed, our system automatically collects data and information from the device of the corresponding user.
The following data will be collected:
a) browser and operating system
b) the user's operating system
c) the IP address of the user
d) date and time of Access
e) websites from which the user's system accesses our website
f) Websites that are called up by the user's system via our website
g) Web pages that are called up by the user's system on our website
The data will bestored in the log files of our system. This data will not be stored together with other personal data of the user. The IP address as well as the information on the enquiry(s) of your internet browser is technically necessary for calling up and using the internet page; without processing of this data, internet page access cannot take place and internet pages cannot be displayed. The processing of the IP address is, after it is no longer technically necessary for the calling/use of the Internet offer, made anonymous or deleted by shortening.
The above-mentioned data are processed by us for the following purposes:
· ensure a smooth connection of the website,
· ensure a comfortable use of our website,
· evaluation of system security and stability and
· for other administrative purposes.
The legal basis for the processing is Art. 6 para. 1 sentence 1 lit. f DSGVO. The legitimate interest in the processing lies in the technical feasibility of calling up the Rawbet-Services, the optimised presentation of the content to the user and the future further improvement/optimisation of the Internet offering. For the right to object to data processing on the basis of Art. 6 para. 1 sentence 1 letter f DSGVO, see below ("Rights of data subjects").
Personal data will be deleted as soon as it is no longer necessary for the purpose for which it was collected. In the case of collection of personal data for website provision, this will bewhen the respective visit to our Rawbet-Services ends.
In the case of temporary storage of personal data in log files, this will be the case after 7 days at the latest.
The data stored by us will be stored via the Firebase cloud service, which is offered by the company Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google Firebase"). Google Firebase uses servers located in the EEA for its services wherever possible. However, it cannot be ruled out that data may also be transferred to the USA. To ensure an adequate level of data protection, Google has subjected itself to the EU-US Privacy Shield (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active). In addition, we have concluded a contract with Google under the Commission's standard data protection clauses, in which Google undertakes to process user data only in accordance with our instructions and to comply with the EU data protection level. The legal basis for the use of this cloud service is our legitimate interest in outsourcing data hosting (Art. 6 para. 1 lit. f DSGVO). For the right to object to data processing on the basis of Art. 6 para. 1 sentence 1 letter f DSGVO, see below ("Rights of data subjects").
You can find more information about Google Firebase and data protection here: https://firebase.google.com/terms/data-processing-terms; https://firebase.google.com/support/privacy/.
Cookies requiring consent, on the other hand, serve to record the use of our website and to evaluate it for the purpose of optimising our offer for you and to display information tailored to your needs (marketing and statistics cookies). The legal basis of data processing for cookies requiring consent is Article 6 paragraph 1 lit. a) DSGVO.
Most browsers automatically accept cookies. However, you can configure your browser so that no cookies are stored on your computer or so that a message always appears before a new cookie is created. However, disabling cookies completely may mean that you will not be able to use all the features of our website. The length of time cookies are stored depends on their intended use and is not the same for everyone.
We recommend that you always log off completely from shared computers that are set to accept cookies.
Cookies are stored on the user's computer and transmitted by the user to our website. Therefore, you as a user also have full control over the use of technically necessary cookies. By changing the settings in your browser, you can deactivate or restrict the transmission of technically necessary cookies. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If technically necessary cookies for our website are deactivated, it is possible that not all functions of the website can be used to their full extent.
C Participation in Rawbet-Services
To use the Rawbet-Services you must first register a Rawbet account. The registration is done on our website and/or mobile application either via our Rawbet registration form (if available) or via an account with a Rawbet compatible streaming provider (e.g. Twitch). As part of the registration via a compatible streaming provider, you simply enter your valid login/registration data (hereinafter referred to as streaming login) in the respective form on our website and/or within a Rawbet application. We will then automatically receive the information required for registration from the respective streaming provider. We will retrieve the following information and save it to your Rawbet account:
Name, profile picture with your streaming provider, email address, username, email verified?
We also request the following information from you during registration or at a later date and save it to the Rawbet account:
If you register using the registration form, you must enter this data yourself during registration or subsequently in your user account.
The data is used to enable you to participate in our services and to provide our services to you. The legal basis is Art. 6 para. 1 lit. b) DSGVO.
We also use your contact details to inform you about current events and offers related to our services. This is done in accordance with Art. 6 Para. 1 Sentence 1 lit. f)DSGVO. The legitimate interest in the processing lies in the appropriate marketing of our services and the information of registered players about current offers. For the right to object to data processing on the basis of Art. 6 para. 1 sentence 1 letter f DSGVO, see below ("Rights of data subjects").
As part of the participation in Skill-Games, we also collect data on the frequency of participation of individual players in Skill-Games and their outcome and store this data on the player account. We use this data to process winnings, to track game scores in the event of complaints and to calculate the individual skill score, which is used to match players of approximately equal skill levels if the players so desire. This matching function is an integral part of our platform. The data is used to enable you to participate in our services and to provide our services to you. The legal basis is Art. 6 para. 1 lit. b) DSGVO.
2. Use of our services
If you use our services, you must stream the games you play through a compatible streaming provider. In this context we collect the following information in particular: Game rating, gamer tag of the participating players, clubs, game states. The streams are stored by us for as long as this is necessary for the purpose of traceability in the event of complaints. They will be deleted after 30 days at the latest, unless longer storage is not necessary due to an ongoing conflict.
The data is used to enable you to participate in our services and to provide our services to you and to ensure compliance with the applicable rules of conduct. The legal basis is Art. 6 para. 1 lit. b) DSGVO.
3. Embedding of streams-videos
Our Rawbet-Services include videos from compatible streaming providers used by players, showing the currently active games and making them available to every user of the website. The integration is done via embedding, so that ultimately only the videos published on the respective streaming platform are displayed through a window on our website and are publicly accessible.
The embedding of videos in our Rawbet-Services is done in the advanced privacy mode, which only sets cookies when a user clicks on the video and plays it. No cookie is set when a user simply visits a page with an embedded video.
In addition to the videos, we also publish the usernames of the participating players and the amounts bet in our Rawbet-Services.
· Livestream of currently running games
The videos are published on our website in accordance with Art. 6 para. 1 sentence 1 lit. f)DSGVO. The legitimate interest in the processing lies in the appropriate marketing of our offer and the participation of other interested players in the games running on our platform. For the right to object to data processing on the basis of Art. 6 para. 1 sentence 1 letter f DSGVO, see below ("Rights of data subjects").
a) Google Analytics
We use Google Analytics, a web analysis tool of Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google") on our websites. Google Analytics uses "cookies", which are stored on your PC and which enable an analysis of your use of the website. The information generated by the cookie includes, for example, browser type/version, operating system used, screen resolution, referrer URL (the previously visited page), anonymised IP address of the accessing computer, time of the server request, duration of the visit to individual pages, files downloaded, videos viewed, advertising banners clicked on, orders placed, click paths, etc. You will receive more detailed information about the cookies used by Google here.
This information may be transferred to a Google server in the USA and stored there. Google is committed to complying with the EU-U.S. Privacy Shield Agreement on the collection, use and retention of personal data from EU member states, as published by the U.S. Department of Commerce. In addition, we have concluded a contract with Google under the Commission's standard data protection clauses, in which Google undertakes to process user data only in accordance with our instructions and to comply with the EU data protection level.
We use Google Analytics on our websites with an IP anonymisation tool with which your IP address recorded by Google Analytics is transmitted by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area in a shortened and thus anonymised form.
Google uses the collected information on our behalf on the basis of an agreement concluded by us with Google to statistically evaluate the use of the website for us in aggregated form, to create reports on website activities and the behaviour of users on our website and to provide us with further analysis services associated with the website and its use. These reports are used to help us design our website and its content to meet our needs and to optimise it on an ongoing basis. The IP address transmitted by your browser within the framework of Google Analytics is not merged with other data from Google.
The maximum retention period we have chosen for data linked to cookies or user IDs and advertising IDs is 14 months. After this retention period has expired, the data is automatically deleted.
The saving of cookies can be prevented by changing the browser settings accordingly; otherwise, saved cookies can be deleted by you via your browser. This may mean that certain functions of the website you have called up cannot be used at all or not conveniently.
Incidentally, you can deactivate the Google Analytics function specifically using a browser add-on, which you can download from https://tools.google.com/dlpage/gaoptout. You will need to install this browser add-on. This will prevent analysis information from being sent to Google. Alternatively (e.g. for mobile applications), you can opt-out of cookies by clicking on the respectively labelled Button in your profile setting. You can set a so-called opt-out cookie, which prevents future data from being collected via Google Analytics. Please note, however, that if you delete the cookies in your browser settings, this opt-out cookie is also deleted and must be set again by you.
You will find extensive information from Google on data processing in connection with Google Analytics here.
The legal basis for the use of Google Analytics is Art. 6 para. 1 sentence 1 lit. f DSGVO. The legitimate interest in processing lies in the analysis of usage data in order to identify and eliminate errors on the basis of this knowledge and to carry out optimisations with regard to the design of our Rawbet services, also with regard to increasing the conversion rate.
Within the framework of our Rawbet-Services we use the analysis tool Adjust from adjust GmbH, Saarbrücker Str. 36, 10405 Berlin (hereinafter "adjust"). Adjust collects information about the use of our Rawbet-Services by users and presents it as anonymous evaluations and graphics about the number of visits, number of pages or opened app per user, etc. We use this information to optimize our Rawbet-Services based on the basic analysis and to design them according to your needs. Within the analysis adjust also uses your pseudonymous IDFA or Android ID as well as your anonymized IP and MAC address.
The collection, evaluation and use of the data can be deactivated for future websites at https://www.adjust.com/opt-out/. For mobile applications, analysis for the future can be deactivated at https://www.adjust.com/forget-device/.
The legal basis for the use of adjust is Art. 6 para. 1 sentence 1 lit. f DSGVO. The legitimate interest in the processing lies in the analysis of usage data in order to identify and eliminate errors on the basis of these findings and to make optimisations with regard to the design of our Rawbet services, also with regard to increasing the conversion rate.
5. Payments and Rawbet-Wallet
For the provision of the virtual Rawbet-Wallet, we work together with the service provider Euro Payment Group GmbH, Europa-Allee 52, 60327 Frankfurt am Main ("EPG"), which on the one hand handles the technical provision and processing of the virtual accounts and on the other hand handles the deposits and withdrawals of the users. In this context, EPG processes personal data on our instructions as a processor on the basis of an order processing agreement pursuant to Art. 28 DSGVO. We store in the Rawbet accounts of the players information about the payment transactions carried out and the payment method used as well as any proof of identity and payment data provided in the course of the payment transactions to enable deposits and withdrawals, to clarify complaints and to fulfill our legal obligations to prevent money laundering. The legal basis for this data processing to process payments is Art. 6 para. 1 sentence 1 lit. b DSGVO. The integration of EPG is based on our legitimate interest in outsourcing the processing of payments and technical implementation of virtual accounts (Art. 6 para. 1 sentence 1 lit. f DSGVO. For the right to object to data processing on the basis of Art. 6 para. 1 sentence 1 letter f DSGVO, see below ("Rights of data subjects").
When paying by credit card, or PayPal, your personal data (first and last name, e-mail address, credit card data, mobile phone number, if applicable, as well as data on your respective orders) are transferred to our external payment service provider for the purpose of processing the payment. The transfer of payment data is carried out in a secure and encrypted form. The payment service provider processes personal data in this context on our instructions as an order processor on the basis of an order processing agreement pursuant to Art. 28 DSGVO. The legal basis for the processing of payments is Art. 6 para. 1 sentence 1 lit. b DSGVO. The payment service providers are involved because of our justified interest in outsourcing the processing of payments (Art. 6 para. 1 sentence 1 lit. f DSGVO. For the right to object to data processing on the basis of Art. 6 para. 1 sentence 1 letter f DSGVO, see below ("Rights of data subjects").
"PayPal" (if available) If we offer payment via the online payment service provider PayPal, the following applies: The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"). If you select PayPal as your payment method, you will be redirected to PayPal's website and the personal data you enter will be transmitted to PayPal in encrypted form. This usually includes your name, address, telephone number, IP address, email address or other information necessary to process your order, including information about your order. The processing of personal data is carried out by PayPal as the controller. Insofar as this is necessary for the fulfilment of the order, data may also be passed on to third parties by PayPal. For identity and credit assessment purposes, PayPal also transfers personal data to credit agencies, such as SCHUFA. Further information about data processing by PayPal can be found at https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE.
Sofortüberweisung (as far as available):
As far as payment is made via Sofortüberweisung, the data is collected by Sofort GmbH, Theresienhöhe 12, 80339 Munich. This asks for the IBAN as well as PIN and TAN of your online banking account. During the ordering process, you will be automatically forwarded to the secure payment form of Sofort GmbH. Immediately afterwards, you will receive confirmation of the transaction. Thereupon we receive the transfer credit directly. More information about data processing by Sofort GmbH can be found at https://www.klarna.com/sofort/#cq-0 .
6. Communication system
On our website and in our applications there is the possibility to contact our support team via chat. You can use the live chat to chat with our support staff in almost real time. When starting the chat, personal data is collected (date and time of the call, browser type/version, IP address, operating system used, URL of the previously visited website, amount of data sent, first name, surname, e-mail address). Depending on the course of the conversation with our employees, further personal data may be collected in the chat, which you enter. The type of this data depends strongly on your request or the problem you describe to us.
All our employees have been and are trained on the subject of data protection and are instructed on the secure and confidential handling of customer data. All our employees are obliged to maintain confidentiality.
In the context of conflict resolution, the respective opponent may also take part in the chat (group chat). The information disclosed within the chat is then also accessible to the opponent.
The provision of the chat and the data processing required for this purpose is carried out in order to provide appropriate support, which is part of our contractual services. The legal basis for this data processing is Art. 6 para. 1 sentence 1 lit. b DSGVO.
7. Rights of the data subject
If personal data is processed, you are the data subject within the meaning of the DSGVO and you are entitled to the following rights against us as the controller:
In addition to the right to revoke your consent given to Rawbet at any time with effect for the future, you have the following further rights if the respective legal requirements are met:
· Right of access by the data subject about your personal data stored with us in accordance with Art. 15 EU-DSGVO,
· Right to rectification incorrect data or to complete correct data in accordance with Art. 16 EU-DSGVO,
· Right to erasure (‘right to be forgotten’)of your data stored with us in accordance with Art. 17 EU-DSGVO,
· Right to restriction of processingof your data in accordance with Art. 18 EU-DSGVO,
· Right to data portability according to Art. 20 EU-DSGVO.
8. Right to object to data processing based on a legitimate interest
If the processing of the data is based on Art. 6 para. 1 letter f) DSGVO ("legitimate interest"), you have the right according to Art. 21 DSGVO to object at any time to the processing of personal data concerning you for reasons arising from your particular situation.
In the event of an objection, Rawbet will no longer process the personal data unless the processing serves the purpose of asserting, exercising or defending legal claims or Rawbet can demonstrate compelling legitimate reasons for processing that outweigh the interests, rights and freedoms of the data subject. If the objection concerns data processing that is essential to Rawbet-Services, an objection may result in you no longer being able to participate in Rawbet-Services and your Rawbet account may be blocked.
This data protection information is subject to the status 21.July 2020 and may be amended in the future in order to adapt to changed circumstances, in particular to adapt to changes in legal requirements, official practice or jurisdiction.
Amtsgericht Frankfurt am Main
HRB: HRB 113576
The European Commission provides a platform for online dispute resolution (OS): https://ec.europa.eu/consumers/odr.Please find our email in the impressum/legal notice.
We do not take part in online dispute resolutions at consumer arbitration boards.
Liability for contents
As service providers, we are liable for own contents of these websites according to Sec. 7, paragraph 1 German Telemedia Act (TMG). However, according to Sec. 8 to 10 German Telemedia Act (TMG), service providers are not obligated to permanently monitor submitted or stored information or to search for evidences that indicate illegal activities.
Legal obligations to removing information or to blocking the use of information remain unchallenged. In this case, liability is only possible at the time of knowledge about a specific violation of law. Illegal contents will be removed immediately at the time we get knowledge of them.
Rawbet GmbH is not affiliated with, and our services are not endorsed by, any video game maker, publisher or sports league. Rawbet GmbH is not endorsed by, directly affiliated with, maintained or sponsored by Apple Inc, Electronic Arts, Microsoft, Xbox, Sony, Playstation or Epic Games. All content, games titles, trade names and/or trade dress, trademarks, artwork and associated imagery are trademarks and/or copyright material of their respective owners.
Liability for links
Our offer includes links to external third party websites. We have no influence on the contents of those websites, therefore we cannot guarantee for those contents. Providers or administrators of linked websites are always responsible for their own contents. The linked websites had been checked for possible violations of law at the time of the establishment of the link. Illegal contents were not detected at the time of the linking.
A permanent monitoring of the contents of linked websites cannot be imposed without reasonable indications that there has been a violation of law. Illegal links will be removed immediately at the time we get knowledge of them.
Contents and compilations published on these websites by the providers are subject to German copyright laws. Reproduction, editing, distribution as well as the use of any kind outside the scope of the copyright law require a written permission of the author or originator. Downloads and copies of these websites are permitted for private use only.The commercial use of our contents without permission of the originator is prohibited.
Copyright laws of third parties are respected as long as the contents on these websites do not originate from the provider. Contributions of third parties on this site are indicated as such. However, if you notice any violations of copyright law, please inform us. Such contents will be removed immediately.
Scope of Application
This imprint is also valid for all social media presentations of Rawbet GmbH (e.g. Facebook, Instagram, Twitter, Youtube, Twitch)
• App Download = for free
• Deposit = for free
• Withdrawal = for free
• Match = 10% of stake
Refund policy & Revocation right
You have the right to revoke this contract within fourteen days without giving reasons.
The revocation period is fourteen days from the date of conclusion of the contract.
To exercise your revocation right, you must inform us, Rawbet Gmbh, Hersfelder Straße 21 - 23, 60487 Frankfurt am Main], E-Mail: email@example.com, by means of a clear statement (e.g. a letter, fax or e-mail sent by post) of your decision to withdraw from this contract. You may use the attached model revocation form, which is not mandatory.
In order to comply with the revocation period, it is sufficient to send the notification of the exercise of the right of revocation before the end of the revocation period.
Consequences of the revocation
If you revoke this Agreement, we shall reimburse you for all payments we have received from you, including delivery charges (other than any additional charges arising from your choosing a different method of delivery from the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date on which we receive notice of your revocation of this Agreement.
For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund.
If you have requested that the services should commence during the revocation period, you shall pay us a reasonable amount corresponding to the proportion of the services already provided by the time you notify us of the exercise of the right of revocation in respect of this agreement compared to the total amount of services provided under the agreement.
End of revocation policy
Sample revocation form
(If you want to cancel the contract, please fill out this form and send it back).
To Rawbet GmbH, Hersfelder Straße 21 - 23, 60487 Frankfurt am Main, E-Mail: firstname.lastname@example.org:
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
Ordered on (*)/received on (*)
Name of the consumer(s)
Address of the consumer(s)
Date, signature of the consumer(s) (only in case of communication on paper)
(*) Delete as appropriate